GBGO firstconnect 2.0.0

The GBGO® firstconnect application is now accessible on the App Store, presenting an opportunity for clients to enhance their claims reporting experience.

This free mobile app is designed for ease of use, enabling GB clients to securely submit loss reports across major lines of coverage utilizing web, phone, or tablet interfaces.

Key features of the GBGO® firstconnect app include:

• Supported Lines of Coverage: The app accommodates Workers’ Compensation, General Liability, Auto, and Property claims.
• Multi-channel Reporting: Clients can report losses conveniently through phones, tablets, or web platforms.
• 2-step Approval Workflow: Managers have the ability to review, edit, and finalize loss reports within the app.
• Faster Data Entry with SMART Forms: The app improves data accuracy through enhanced error handling and validation processes.
• Attachments: Users can upload photos, videos, and documents directly from the accident site.
• Completed Reports: Immediate confirmation is provided upon successful submission of a loss report.
• Track Previously Reported Losses: Users can view branch information displayed on completed reports.
• FAQs: Access to frequently asked questions is available at any time for immediate assistance.

For technical support, clients can reach out via email at gb.firstconnect.support@gbtpa.com or call 800-284-5213.

The GBGO® firstconnect application represents a significant advancement in mobile claims management.